Terms of Service

Effective date: April 27, 2026

These Terms of Service ("Terms") govern your use of the Parla mobile application and website (the "Platform") operated by Parla Live, Inc. ("Parla," "we," "us," or "our"). By creating an account or using the Platform, you agree to be bound by these Terms.

1. The Platform

Parla is a civic broadcast platform for the United States. Elected officials send broadcasts to verified citizens via push notification and email. Citizens can respond by donating to the politician's campaign, volunteering, RSVPing to events, or pledging to vote. Parla does not handle donation funds. See our Privacy Policy for details on data handling.

2. Eligibility

• You must be at least 16 years old to use Parla.
• You must be a real person residing in the United States. Bots, automated accounts, and organizations may not register.
• Each person may hold only one account. Creating multiple accounts will result in permanent ban.
• Parla is available only in the United States (all 50 states and Washington, D.C.).

3. Account Registration

3.1 Citizens

To register as a citizen, you must provide:

• A valid phone number (verified via SMS; stored as an irreversible hash)
• Your state of residence (locked at signup)
• Facial verification (biometric consent required)

See our Privacy Policy for full details on biometric data handling.

3.2 Politicians

To register as a politician, you must provide:

• A verifiable government email address
• Your official title, jurisdiction, and full legal name
• A Stripe Connect account to receive donations

Politician accounts are subject to manual review and approval by Parla administrators. We may reject applications that cannot be verified. Approved accounts are publicly visible to citizens in your district or state.

4. One Person, One Account

Parla enforces a strict one-person-one-account policy using phone number hashing and facial biometric verification. Attempting to circumvent this policy — including using multiple phone numbers, manipulating face verification, or creating accounts on behalf of others — constitutes a violation of these Terms and will result in permanent ban.

5. Politician Subscriptions

5.1 Subscription Tiers

Politicians access Parla through a paid subscription. Pricing is based on the office held:

Tier	Monthly	Annual prepay	Offices covered
Local	$300/mo	$3,000/yr	City council, mayor, school board, county supervisor, sheriff, DA
State legislature	$1,500/mo	$15,000/yr	State house, state senate
US House	$5,000/mo	$50,000/yr	Federal congressional districts
US Senate	$15,000/mo	$150,000/yr	Federal Senate seats

5.2 Billing

• Monthly subscriptions are billed on the same calendar date each month. You may cancel at any time; access continues through the end of the current billing period.
• Annual prepay subscriptions are billed in full at the start of the subscription year. Annual prepay fees are non-refundable.
• Subscription fees are processed via Stripe. By subscribing, you authorize Parla to charge the payment method on file on a recurring basis.
• Annual prepay pricing reflects a 17% discount compared to 12 months at the monthly rate.

5.3 Price Changes

We may change subscription prices upon 30 days' notice. If you are on a monthly subscription, the new price takes effect at the next billing cycle after the notice period. Annual prepay customers are not subject to price changes during their prepaid year.

6. Broadcasts

• Politicians may send broadcasts to citizens in their district or state via the Parla web dashboard.
• Broadcasts are delivered by push notification to citizens who have the Parla iOS app installed, and by email to citizens who have provided an email address.
• Broadcasts may include text, images, and action prompts (donate, volunteer, RSVP, pledge to vote).
• Parla may translate broadcasts into the citizen's device language using an LLM translation service. Only broadcast text is sent to the translation service — no personal data is included.
• Parla does not endorse, verify, or take responsibility for the content of politician broadcasts.

7. Citizen Actions

Citizens may respond to broadcasts through the following actions:

• Donate: Initiates a donation directly to the politician's Stripe Connect account. Parla does not process or receive donation funds. Parla charges no transaction fee on donations (see Section 8).
• Volunteer: Registers your interest in volunteering for the politician's campaign. Contact details are shared with the politician.
• RSVP: Registers your attendance at a campaign event. Event details are provided by the politician.
• Pledge to vote: Records a civic pledge. Pledge data is shared with the politician as an aggregate count.

8. Donations and FEC Compliance

All donation flows use Stripe Connect Standard. When a citizen donates, funds are deposited directly into the politician's connected Stripe account. Parla does not intermediate, hold, or receive any portion of donation funds. This structure is intentional: under 11 CFR 100.52, a payment processor that charges a fee for facilitating contributions must report that fee as an in-kind contribution to the FEC. By routing donations direct and waiving all fees, Parla avoids this classification.

8.1 Politician FEC Obligations

Politicians using Parla to solicit donations are solely responsible for compliance with the Federal Election Campaign Act (FECA) and all applicable FEC regulations, including:

• Contribution limits under 11 CFR 110.1
• Prohibited source restrictions (foreign nationals, corporations, federal contractors)
• Disclosure and reporting requirements
• Proper designation of contributions to the appropriate authorized committee

Parla does not provide legal, compliance, or campaign finance advice. Politicians are responsible for engaging qualified FEC counsel.

8.2 FEC Violation Suspension

If Parla determines, or receives credible notice, that a politician account is being used in connection with a violation of federal campaign finance law — including but not limited to soliciting contributions from prohibited sources, exceeding contribution limits, or failing to properly disclose donations received through the Platform — Parla may immediately suspend or permanently terminate that account without refund of any subscription fees, including annual prepay amounts. Parla will cooperate with lawful requests from the FEC and relevant authorities.

9. Prohibited Conduct

You agree not to:

• Create multiple accounts or impersonate another person
• Use the Platform for campaign advertising, paid political promotion, or any commercial solicitation unrelated to the politician's own campaign
• Send broadcasts containing threats, hate speech, harassment, or incitement to violence
• Scrape, crawl, or extract data from the Platform
• Interfere with the operation of the Platform or its infrastructure
• Circumvent verification or geographic restriction measures
• Solicit donations from foreign nationals, corporations, or other prohibited sources under FECA
• Use Parla for any purpose other than direct civic communication between an elected official and constituents

10. Content and Intellectual Property

10.1 Politician Content

By sending a broadcast through Parla, you grant Parla a non-exclusive, worldwide, royalty-free license to transmit, display, and store that broadcast for the purpose of delivering it to citizens and maintaining platform records.

10.2 Platform Content

The Parla name, logo, design, and software are the property of Parla Live, Inc. You may not copy, modify, or distribute any part of the Platform without written permission.

11. Geographic Restrictions

Parla is available only in the United States. Citizens are state-locked at signup. Politicians are matched to citizens in their district or state. Access from outside the United States is blocked.

12. No Advertising

Parla does not display advertisements of any kind. We do not accept political advertising, sponsored content, or promoted broadcasts. This policy is permanent.

13. Account Termination

We may suspend or terminate your account if you violate these Terms, including the FEC compliance obligations in Section 8. You may delete your account at any time through the app or by contacting support@parlalive.com. Upon deletion:

• Your personal data (including biometric data) will be permanently erased within 30 days.
• Monthly subscription access continues through the end of the current billing period. No partial-month refunds are issued.
• Annual prepay fees are non-refundable regardless of the reason for termination, including voluntary cancellation or termination for cause.

14. Disclaimers

• Parla is provided "as is" without warranties of any kind.
• We do not guarantee the accuracy, completeness, or truthfulness of politician broadcasts.
• We are not responsible for the content of broadcasts, the outcome of donation transactions, or actions taken by politicians in response to citizen actions.
• Parla is a communication platform, not a political authority or campaign finance compliance service.

15. Limitation of Liability

To the maximum extent permitted by law, Parla Live, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Platform.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

17. Changes to These Terms

We may modify these Terms at any time. Material changes will be communicated via the app or email at least 14 days in advance. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

18. Contact Us

If you have questions about these Terms:

• Email: support@parlalive.com